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Residency Program Manager (OB/GYN)

Posting Details

Position Information

Posting Number NONAC1047
Job Title Residency Program Manager (OB/GYN)
Position Title Residency Program Manager (OB/GYN)
Position Type Non-Faculty
Pay Rate Up to $60,000 - Commensurate upon experience
Department OB/GYN
Position Summary

POSITION SUMMARY:
The Residency Program Manager assists Program Director and Associate Program Directors in management and direction of residency training program. The Program Manager will continually assess, evaluate, and manage a wide range of programmatic responsibilities including long term planning, resident recruitment, project development, workflow review, database management, faculty and resident communication regarding a variety of topics and issues, as well as internal and external program relations management. The Residency Program Manager acts as an educational liaison between the program and attending physicians, residents and medical students, other specialty departments, outside institutions, GME office and Medical Staff office and assures program compliance with accreditation agency standards.
REPORTING AND SUPERVISION:
The Residency Program Manager is supervised and evaluated by the Program Director with oversight of the Department Business Administrator. The GME DIO may also exercise supervision and oversight, and provides feedback and input into performance evaluations of residency program managers.
PRINCIPAL DUTIES & RESPONSIBILITIES:
Essential Functions: Manage daily operational and administrative functions of the Residency Training Program to include the management of training activities, budget, evaluation, conferences and events, and marketing; direct recruitment efforts for the Residency Training Program: to include webpage information architecture, fielding candidate inquiries (July-Jun), ERAS application system (Sept-Mar), develop and manage interview schedules; oversee database management and online listings. Develop orientation activities and schedules for new and continuing residents.
Program Training Management
Plans and schedules resident rotations, grand rounds, didactics, and other educational sessions
Develops annual program conference schedule for Flex Hour Conference, Grand Rounds, Junior Resident Conference, Senior Resident Conference simulation center coordination, and all the CME management therein.
Maintains professional, courteous relationships with internal and external training sites
Acts as liaison and manages communication between residency and affiliates Maintains program letters of agreement
Ensures completion of resident onboarding, processing/credentialing
Schedules and proctors in-service training exams
Track, monitors, and provides reporting on resident duty hours and case logs
Recruitment
Partners with Program Director to establish recruitment policy and marketing plan
Manages Electronic Residency Application Service (ERAS) interaction; responsible for screening applications according to program eligibility requirements Prepares and updates recruitment letters and brochures
Coordinates interview process to include all faculty members; residents; and 60 plus candidates over a three-month period
Partners with Program Director to create the annual rank list to submit to the National Resident Matching Program (NRMP)
Completes annual GME track and FRIEDA updates
Accreditation
Advises PD/APD on Accreditation Council for Graduate Education (ACGME) requirements
Advises PD of requirement interpretation
Prepares and uploads annual ACGME data and reports.
Prepares the program, department, faculty, and Residents for annual program reviews, self-studies and site visits
Manages and participates in accreditation visits and meetings
Program Marketing
Develops program marketing plan
Maintains/updates Program website
Manages and maintains program information and data for ERAS, NMRP, surveys, national and institutional reports
Records Management
Develops and maintains database on residents and alumni
Maintains ACGME/GME compliant Resident Training files
Maintains recruitment and applicant files
Staff Supervision
Manages the new hire process and contracts for residency office staff Directs administrative workload and provides performance feedback
Budget/Finance
Manages internal/external funding for residency program
Monitors residency program personnel and non-personnel expenses
Estimates direct medical education and indirect medical education resident count
Completes monthly/annual budget reporting and forecasting
Develops program fund raising activities
Participates in proposal development
Program Compliance and Improvement
Maintains current knowledge of state licensure requirements; processes licenses
Manages the Annual Program
Evaluation and Review Processes
Manages the program’s evaluation component to include resident and faculty evaluations, didactic evaluations, Clinical Competence Committee reporting, semi-annual evaluations, and summative evaluations
Maintains and updates program policies, processes, and procedures
Risk management issues
Provides due process support for resident probation and termination
Supports program leadership and legal counsel on resident discipline issues
Participates in conflict management/resolution of resident concerns and issues
Manages compliance issues for residency program, including rotation verifications; inter-institutional agreements and regulations; and affiliate site processing
Other Responsibilities
Provides administrative support to the Program Director
Represents program on various education committees and implements committee decisions
Completes annual specialty-related reporting/documentation
Manages resident assignments to various rotations, including leave schedules Integrates residents from other departments into schedule
Develops faculty advisor program for career planning and research mentoring
Manages on-call facilities, parking, lab coats, pagers, keys, name tags, mail, and on-call meals Counsels residents on loan deferment opportunities
Organizes new and continuing resident program orientation/reception, annual awards banquet, and various social activities and events for residents
Maintains statistics and data for institutional, specialty, and accrediting bodies
Maintains database of graduates, and statistics on residents’ fellowship placement and practice locations
Surveys alumni periodically

Minimum Qualifications

Bachelors in a related field — years of experience as a program manager may substitute
Must demonstrate well-developed assessment, evaluation and organizational skills
Must possess the ability to function independently and know when to escalate issues to achieve and maintain high levels of successful project completion
Must possess skills and abilities in: o organizational development o training and development o project and event management o budget development and forecasting o accreditation and compliance
Must demonstrate critical thinking, problem-solving, and independent decision making skills
Must be detail oriented
Must demonstrate the ability to interact professionally and courteously with faculty, residents, staff, students, and affiliates
Additionally, this position requires the ability to handle sensitive information with absolute confidentiality.
Requires ability to travel

Preferred Qualifications

Experience in providing high level administrative support, oversight, and managing a busy office
environment
Experience in supervising others
Experience in higher education, undergraduate medical education or graduate medical education, or hospital administration
Strong technology abilities and high level experience with web based data systems such as New
Innovations, ERAS, ACGME WebADs, GME Track and NRMP
Knowledge of ACGME, Specialty Program Requirements
Knowledge of Graduate Medical Education institutional standards
Knowledgeable or ability to quickly obtain knowledge regarding Hospital, State, and Federal related laws, rules, policies, processes and standards as related to managing the residency program

Posting Date 07/05/2017
Closing Date
Open Until Filled No
Special Instructions to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your previous experience which is directly related and relevant for this position.

    (Open Ended Question)

  2. * Please describe how this position fits in with your professional goals and objectives.

    (Open Ended Question)

  3. * Are you available to travel as required by the position?

    (Open Ended Question)

  4. * What is your highest level of completed education?
    • High School/GED
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • EdD, MD, PhD, DrPH
  5. * Please provide your salary requirement. Do Not Enter Negotiable, a specified salary range is required. Not providing a salary requirement will result in your application being incomplete and will not be considered.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Other Document